“I
want a business improvement plan that my new team can
own and drive.” Market
Area Director, Private Bank
The newly hired Area Director of an international private
bank urgently needed to pull his disparate first line
management
team together. TPC were invited
to run the team’s first off-site meeting with their
new boss. He wanted them to develop and take ownership
of a performance improvement strategy that they would
drive forward across the area. Tools used: Future
Shape of the Winner™, Excellence
Audit™, Facilitation
“Our
supply chain is struggling to support the business.”
Purchasing
Director, Aerospace
This iconic company had grown its international business
to the point where they were operating at the limits
of their supply chain capability. The Purchasing Director
launched a three year improvement strategy and invited
TPC to work with him on introducing a supply chain team-based
structure with high performance teams and increased
cross functional collaboration. Tools used: Shape
Up!, Leadership
Challenge™, Winning
Teams, Performance
Coaching
“I
am sick to death benchmarking! I simply want this department
to give a better service to the business.”
HR Director, Media Company
The
HR Director of a media company invited TPC in because
she had lost all faith in benchmarking as a service
improvement process. She said she did not want rocket
science. She wanted a realistic package of service improvement
activities that her people will see as valid and worth
their time and effort to implement. Tools used:
Excellence Audit™,
Facilitation
(Some
Tom Peters Company customers) |
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