“I want the leaders here to set new standards for the operation.” SVP Operations, Aerospace
The Senior Vice President of a brown field aerospace manufacturing complex wanted to lift the spirits, ambition and impact of the operations management team he had inherited. They had developed a new business strategy for the complex and key performance indicators that would track progress. He wanted to supplement this with an iconic series of leadership developmental events that would embed the strategy across his 400 incumbent managers. Tools used: Shape Up, Leadership Practices Inventory™, Leadership Challenge™

“We have the world’s best scientists, but we’re not the world’s best business!” President, Biotechnology
This international biotech business is at the forefront of their specialist scientific field. The President asked TPC to help his senior people to see beyond their specialist science responsibilities and to develop improved business management competence. Innovation was the core value in the business, and innovation was the core theme of the management change process. Tools used: Leadership Challenge™, Winning Teams, WOW! Projects Methodology

“The people in our new contact centre don’t really ‘get’ our brand.” Operations Director, Financial Services
This company has been building its international business. Each time a new centre is commissioned, people need to adopt the distinctive brand values on which the company bases its business logic. TPC have used a customised blend of leadership team development, brand champion mobilisation, and front liner customer focus development activities to enable this process to be quickly and consistently achieved. Tools used: Facilitation, Leadership Challenge™, and Creating Value for Customers™

(Some Tom Peters Company customers)